Patient Information

Welcome to Northwest Texas Healthcare System.

The staff is pleased that you have selected NWTHS to provide your medical care.

Employees are committed to service excellence, and their goal is to provide you with high quality and compassionate care and to make your stay a comfortable one. If you have any questions or concerns, please do not hesitate to ask your physician or nurse, or contact the Patient Advocate at 806-354-1941.

Your Hospital Team
Medical staff, nursing staff, dietitians, social workers, housekeepers, volunteers, patient escort service, other personnel

Your Room
Your hospital bed, room temperature, calling your nurse, during the night, television, telephones, leaving the unit

Your Safety
Smoke-free environment, fire drills, medications, valuables or lost items, cellular phones

Hospitality and Nutrition
Dietary services, cafeteria, housekeeping

Special Services
Patient advocate and problem resolution, patient education, notary public, mail and flowers, newspapers, assistance for the hearing impaired, interpreters

Family and Friends
Visiting hours, visiting regulations, condition reports, gifts for patients, parking, waiting areas, out-of-town visitors, gift shop, public transportation

Going Home
Checking out and discharge

Billing
Your hospital bill

Your Insurance
Patient Accounting Department, accepted health plans

Clinical Services

Patient Rights and Responsibilities
Your rights and responsibilities

Nondiscrimination Policy
Services for patients with disabilities and nondiscrimination based on disability, Ethics Committee

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Release of Information
Form

To authorize the release of your patient records, download this form and mail or bring it to:

Northwest Texas Healthcare System
Health Information – 1st Floor
1501 S. Coulter
Amarillo, Texas 79106

or

Fax: 806-354-1788

Business hours:
Monday – Friday
8:00 a.m. – 5:00 p.m.

Questions please call 806-354-1785.

Please allow 3-5 business days to complete the request, there is a fee to obtain records.

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Northwest Texas Healthcare System is owned and operated by a subsidiary of Universal Health Services, Inc.(UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation.    

PRIVACY POLICY / HIPAA STATEMENT / PHYSICIAN DISCLAIMER
© 2014 Northwest Texas Healthcare System. All rights reserved.

Note:The information on this website is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither Northwest Texas Healthcare System, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this website.    

The information, content and artwork provided by this website is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.